Preventative Maintenance and Support
Our proactive preventative maintenance and support
service has been highly successful at our client sites
24-hour availability, 365 days a year through our dedicated support hotline
Guaranteed maximum response times as agreed
Detailed technical assessment and prioritization of maintenance tasks with comprehensive monthly reporting of work performed and outstanding tasks
Performance Tuning
System monitoring - at least twice weekly
Other Services:
Holiday leave and sick leave coverage of your IT staff
Performance assessment and optimization
System maintenance and upgrades
Capacity planning
Strategic management reviews
Recovery and rebuild services